The Niagara Herbalist Dispensary St Catharines

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4.3

( 8 reviews )

Drugstores, Convenience Stores, Department Stores

Open 10:00 AM - 08:00 PM See Hours

33 Lakeshore Rd #15, St. Catharines, ON L2N 7B3, Canada +1 9059-344-372

The Niagara Herbalist Dispensary St Catharines is a reputable and well-known cannabis dispensary located in St Catharines, Ontario. Offering a wide selection of high-quality cannabis products, The Niagara Herbalist is dedicated to providing customers with a safe and welcoming environment to explore and purchase their preferred cannabis products. With a team of knowledgeable staff members, The Niagara Herbalist aims to educate and assist customers in finding the right products to meet their needs. Whether you are a seasoned cannabis user or new to the world of cannabis, The Niagara Herbalist Dispensary St Catharines strives to provide a positive and informative experience for all customers.

Amenities and More

Payments
- Credit cards
- NFC mobile payments
Crowd
- LGBTQ+ friendly
From the business
- Identifies as women-owned
Service options
- In-store shopping
- Same-day delivery

Reviews

4.3/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Denis vanegas

March 22, 2024

I am a regular customer at this location, and I mainly buy vape cartridges. I bought a cartridge on Saturday November 11. This was not a cheap cartridge by any means. I mostly smoke live resin, and decided to give the live rosin a try. When I first took a puff off of the cartridge, it made a bubbling sound. I thought nothing of it as the cartridge was a different design. About 18 hours later, the rosin was completely leaking out the top. I brought the cartridge back as it was defective, and was immediately told it was a cleaning issue. I was told to wipe out the cartridge with an alcohol wipe! Clearly this guy doesn't know what he is talking about. The manager eventually exchanged it for another one. But they spoke to me like I caused it to leak, and they were doing me a favor. Newsflash, products can and will be defective. It's how the retailer handles the situation that sets them apart from the competition. This store gets a failing grade on how they handled this situation. I will explore other dispensaries as a result.

Joe martinez

March 22, 2024

This store is bar none the best dispensary in southern Ontario. The staff are friendly and not judgmental towards new users or questions about products/devices. If you're ever near this place, go in and check it out.

Jovann white

March 22, 2024

The customer service here is amazing!! The owners are awesome and very helpful and the product selection is above average.

Kastalia medrano

March 22, 2024

Went to the store yesterday afternoon Tuesday September 19th, this was my 2nd time in this store. Same as the first time staff wasnt very knowledgeable about the products saying they had never used the item I was buying. But it was just the way they came across when I was asking like they couldn't be bothered to answer a simple question. I just get a very cold atmosphere that I've not had at other dispensaries before. Not very welcoming and not very friendly. In a dispensary I want you to be friendly and be willing and able to talk about cannabis. Not cold, short and vague. Would not recommend this location to buy from. Unfortunately there isnt much to choose from in the North end of St Catharines. Let's hope they do better or better competition opens up soon by Port Dalhousie. 2 stars because you had what I came in for, but a store should be able to provide more than just the bare minimum in regards to customer service.

Yu-hsuan hsu

March 22, 2024

They always have what you need. Employees are kind and knowledgeable. The owner is also a pleasant gal.

Chicheri

March 22, 2024

The location, store front and staff are amazing! Beautiful spot, nice simple green decor, and incredibly knowledgeable staff. I asked a staff for 2 types of weed, a focusing one and a relaxed one. Both do the job and nicely but BOY IS IT EXPENSIVE. My local dealer is selling at LESS THAN HALF THE PRICE. I realize this is due to laws and demand but until prices drop, it's not worth it. I got a HQ on sale for $25 which is actually a good price.. but it was the last 'on sale' weed. The quality is also EXTREMELY DRY. You can bust the nuggets with just your fingers lol, I like a drier weed but that's crazy.

Aaron overland

March 22, 2024

Amazing selection of products, friendly & knowledgeable staff, such a great variety of accessories and glassware. It’s always a pleasure visiting Niagara’s first cannabis store.

Hem man

March 22, 2024

My boyfriend and I took a trip to Niagara Falls for couples weekend. We saw this little spot close by and figured we'd give it a try, since neither of us have ever been to a dispensary. This place was very clean, organized, friendly, and spacious! Definitely an amazing experience. We got to smell and SEE products before purchasing them. There are a few tables with various strains available for you to look at before you purchase. I really like this idea because I tend to get anxious ordering something I have no previous experience with, by the time I got to the register we knew exactly what we wanted, and we were confident we made the right choice, no pressure. 😊 Highly knowledgeable staff and very friendly.